Concerned About Your Data?
We’re here to protect your privacy and give you peace of mind.
Introduction
Welcome to NexConnect, managed by N1
Nexora E-Payments
Private Limited
("Company," "We," "Us," or "Our") is committed to safeguarding the privacy of
users accessing our digital platforms. This includes our website
www.NexConnect.in ("Website") and all related software applications developed by
the Company, including but not limited to NexConnect Partner App, NexConnect
Retail App, and NexConnect Onboarding App (collectively referred to as the
"Platform").
For this Privacy Policy, the term "User(s)" or "You" refers to any individual or
legal entity accessing or using the Platform. If you are using the Platform on
behalf of a business entity, the terms also apply to that entity.
By continuing to use our Platform, you consent to the collection, processing,
storage, and use of your information as outlined in this Privacy Policy. If you
disagree with any of the terms stated here, please discontinue using the
Platform.
Information We Collect
To provide a seamless and secure service
experience, we
collect personal data including
but not limited to name, contact information, mailing address, government-issued
ID
details, biometric data, bank account information, and other data necessary to
deliver
services like Aadhaar-enabled payments, money transfers, utility bill payments,
mobile/DTH recharges, health insurance facilitation, and financing
support.
This data may be provided voluntarily
through the Platform
or
through interactions at
physical outlets, or during electronic KYC (e-KYC) processes. With consent, we
may
collect similar details from retailers or consultants to support third-party
services
offered in partnership with external aggregators or service providers.
We use your information to communicate
transaction
updates,
service-related messages, and
promotional material via SMS, email, or messaging platforms like WhatsApp. You
may
opt
out of promotional messages by responding with "Unsubscribe."
Use of Information
The information collected is used to:
Improve and audit our services
Personalize content and user
experience
Troubleshoot issues and resolve
disputes
Provide and manage services requested by
you
Process transactions and provide
confirmations
Comply with legal obligations and prevent
fraud
Communicate service changes, technical
updates, or
promotional
offers
Data Sharing
We may share your information:
With your explicit consent
To comply with legal or regulatory
requirements
In case of company mergers, acquisitions,
or
restructuring
To third-party service providers who help
us operate and
maintain our services
Security Measures
We may share your information:
We employ appropriate security practices,
including
encryption, secure servers, and
access controls to protect your data. However, we do not guarantee complete
security
due
to inherent risks in internet-based services. You acknowledge and accept this
risk
by
using our Platform.
External Links and Advertisements
Our Platform may contain links to
third-party websites or
services. We are not
responsible for the privacy practices or content of such external sources. Users
are
encouraged to read the privacy policies of any third-party sites they
visit.
Advertising Services
We may allow third-party advertisements
on our Platform.
These
advertisers may collect
limited user data through their own technologies. We are not responsible for
their
data
collection or usage practices.
Policy Updates
NexConnect reserves the right to amend
this Privacy Policy
at
any time. Changes will be
posted on our Website and will take effect immediately upon publication.
Continued
use
of the Platform constitutes your acceptance of the revised policy.
Force Majeure
We shall not be liable for any loss or
misuse of data due
to
events beyond our control
such as natural disasters, wars, cyber-attacks, or government actions.
Jurisdiction
All disputes regarding this Privacy
Policy are subject to
the
exclusive jurisdiction of
courts in Bengaluru, Karnataka, India.
Log and Device Information
Each time you use our Platform, we
collect routine
technical
data such as your IP
address, browser type, device model, geolocation data, and actions taken within
the
app.
This helps us analyse usage trends and enhance platform performance.
Cookies and Tracking Technologies
We may use cookies and other tracking
technologies to
enhance
user experience. This data
is anonymized and stored separately from personally identifiable
information.
Information Retention
Your personal information will be
retained as long as
necessary to provide services,
comply with legal obligations, and fulfil the objectives outlined in this
policy.
Contact Us
For queries, concerns, or complaints regarding this policy, please contact:
Legal Department
legal@NexConnect.in
legal@NexConnect.in
